Product Support Specialist, Native Spanish and Portuguese Oral & Written skills, Watford, £24,000 + Excellent Bonus & Benefits Do you have exceptional customer service and support expertise? Can you speak Native Spanish and possess strong oral and written language skills in Portuguese? Do you want to work for a company who make positive changes to people's lives? Our client, a professional company are offering an exciting new opportunity. This amazing role can help to support and transform lives by offering product support and related information to their customers. As a Product Support Specialist, you will be responsible for resolving technical support issues and following up on product observations and interactions. Therefore it is essential that you possess excellent communication skills and the ability to work effectively but calmly under pressure. Key Responsibilities: Offering safe and efficient product related information and assistance to customers. Responsible for resolving technical support issues. Dealing with customer inquiries. Acting on training to ensure accurate and up to date product and system knowledge. Ability to prioritise tasks to achieve KPI's. Skills/Experience: Native Spanish and possess strong oral and written language skills in Portuguese. Effective multi-tasking. Basic to intermediate level of math skills required. Ability to remain calm under pressure. Excellent interpersonal skills. Keywords: Product Support Specialist, Customer Care, Customer Services, Customer Support Specialist, Fluent Spanish, Native Spanish, Spanish speaker, Spanish mother tongue, Portuguese speaker, Fluent Portuguese. Commutable from the following locations: Watford, Hemel Hempstead, St. Albans, Edgware, Hatfield, Harrow, Hertfordshire Prestige Appointments are a Recruitment Agency providing permanent resourcing and selection services to employers throughout the UK.